Control Room Officer

By December 2, 2025 No Comments
Job Category: Temporary
Job Type: Full Time
Job Location: Brent

Positive Employment is currently recruiting for a Control Room Officer for our client a government organisation in Brent, London

The successful candidate will assist in the operations of the Borough Control Room and for ensuring that resources are deployed to facilitate effective service delivery.

Support the organisation’s civil contingencies arrangements. To assist as necessary in times of urgency.

Operate the organisation’s Closed Circuit Television systems, and ensure delivery of an effective CCTV service and to co-operate with outside agencies in relation to CCTV information and evidence in line with Data Protection and Human Rights legislation.

This role is a temporary contract initially for 3 months with a view to extending to 12 months.

Duties and Responsibilities but not limited to:

  • Effectively participate in delivering an extended hour, 7 day Borough Control Room service, including CCTV responsibilities.
  • Participate in ensuring the Borough Control Room is effectively and efficiently operated and deliver responsive and pro-active services to a high standard.
  • Operate CCTV equipment and cameras in compliance with legal requirements, CCTV Code of Practice, council policies and Borough Control Room operating procedures.
  • Provide support to the Police in the detection of crime and supplying evidential recordings as required.
  • Record time spent in the CCTV room by Police Officers, and ensure that access complies with the requirements of the Data Protection Act 1998 and the Freedom of Information Act 2000.
  • Ensure proper authorisation by the Police and others for surveillance requests under the Regulation and Investigatory Powers Act 2000.
  • Provide evidence in support of investigations. Written evidence must be legible and in a good standard of English.
  • Attend court to give evidence as and when required.

Personal Requirements:

  • Knowledge of CCTV operating procedures and associated requirements.
  • BTEC Level 2 CCTV course in Public Space Surveillance or equivalent training or qualification.
  • A Non-Police Personnel Vetting (NPPV) Level 2 police check.
  • SIA (Security Industry Authority) license.
  • Use of Microsoft Office – specifically Excel and Word.
  • Previous experience in a local authority setting (Desirable).

Working Hours: 36hrs / 9:00am – 17:00pm / Monday to Friday

Pay: £26.11 per hr

Please note this role is within the scope of IR35.

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