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5 Nov 2015

Administrative Officer

Positive Employment – Posted by Hyacinth BonaparteLondon, England, United Kingdom

NOTE: This job listing has expired and may no longer be relevant!

Job Description


Designation: Administrative Officer
(General Support Functions)

Department: Social and Community Services

Division: Housing with Care Services Team

Responsible to: Housing with Care Services Manager

Purpose of the Job:

Provide general administrative support for the Housing with Care Services Team and assist in the provision of a high quality co-ordinated service. To undertake special projects as directed by line manager.


1 To receive and process requests for printing, photocopying or binding. Where deemed appropriate, in discussion with Line Manager, refer requests to the Print Room.

2 To liaise with the Print Room to establish workloads before referring urgent requests for printing and advising officers where deadlines cannot be met.

3 To order, receive, issue, and maintain stocks of basic stationery items. Ensuring inventory database is maintained at all times.

4 To administer the purchase of equipment and goods ensuring that payments and invoices are processed in good time in line with Council Procedure

5 To raise and process invoices as necessary in line with Council Procedures.

6 To maintain a central library of administrative and professional publications; ordering and updating publications as necessary.

7 To provide a filing service as designated by Line Manager, and maintain files in accordance with Audit and Corporate guidelines.

8 To prepare documents and files for archives (Records Management Centre), completing the listing and transmission documents, and maintaining the master list of archived files.

9 To manage and maintain petty cash system ensuring that reconciliations are carried out in good time to maintain availability of monies.

10 To receive general telephone enquiries from the public and provide information as necessary.

11 To maintain stocks of printed forms, and annually re-order and distribute as necessary.

12 To manage and maintain office inventory ensuring details are retained by the appropriate departments

13 To receive requests for changes / repairs to telephone and Facsimile lines and action accordingly. Follow up requests to ensure completion of the works.

14 To maintain records for the team regarding attendance, absence, sickness and annual leave, and ensure weekly returns are sent to personnel as appropriate.

15 To maintain accident book and health and safety records in accordance with Council Procedure

16 To take part in training and attend meetings as required

17 To carry out the duties of the post holder in accordance with Council and Departmental policies and procedures

18 To perform other tasks as directed by your Line Manager as may be required from time to time.

Department: Social and Community Services

Person Specification: Administrative Officer
(General Support Functions)


• G.C.S.E or equivalent
• Minimum of 1 years work experience in a similar environment.
• Excellent written and oral communication skills.
• Ability to work without direct supervision
• Knowledge of Information Technology including Windows NT, Word, Excel
• Experience of managing petty cash systems Essential



• Able to plan and organise own workload with minimum supervision.

• Communicates clearly and effectively both orally and in writing within and outside the organisation.
• Represents the organisation professionally when dealing with internal and external customers.

• Provides concise information and advice appropriate to customer requests in clear and explicit manner.

• A strong commitment to providing a customer orientated service
• Able to use basic computer systems
• Able to work as part of a team
• Positive attitude to their work and responds effectively to change
• Good numeracy skills
• Excellent time keeping and attendance

Job Categories: Voluntary / Community Sector. Job Types: Full-Time. Job Tags: Admin, Customer Service, Job Centre, Jobs, Local authority, and Recruitment. Salary: £20,000 - £40,000.

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